Return Policy

RETURN POLICY

As of 05/01/2023 we are only accepting exchanges.

Last updated 10/13/2020


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase due to defective or damaged products, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging, and mail your return to the address that will be sent after the support team is contacted

REFUNDS



After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7-14 days from the receipt of your item to process your return. 

EXCEPTIONS     


For defective or damaged products, please contact us at the email listed below to arrange a refund or exchange. 
       
QUESTIONS


If you have any questions concerning our return policy, please contact us at:
support@thiya.us

The Sunnah Store is not responsible for return shipping charges.